By making a booking with Schott Music London, the customer agrees to the following terms and conditions.

Booking Procedure
Cancellations & Amendments
Use of the Practice Rooms
WiFi
Damage & Theft

Booking Procedure

Rooms may be booked online, by phone, by email or in person and must be paid for in advance.

• online: www.schottmusiclondon.com/practice-rooms/
• by phone: 020 7534 0710
• by email: shop@schottmusiclondon.com

The minimum duration for a booking is 30 minutes.

Cancellations & Amendments

If you need to cancel your booking, refunds can be offered under the following conditions:

• Less than 24 hours’ notice – No refund
• Less than 48 hours’ notice – 50% refund
• More than 48 hours’ notice – Full refund

We reserve the right to amend or cancel your booking at any time without liability to us.  We will try our best to make alternative arrangements.  If that is not possible we will refund any monies paid with respect to that booking.

For customers booking practice rooms using the online system, an admin fee of £1 will be deducted from any applicable refunds.

Use of the Practice Rooms

You will be expected to leave the practice rooms in the condition in which you find them and must remove all of your personal belongings at the end of your session.

Please be aware that there may be a booking immediately following yours, so you will be required to leave the room promptly at the end of your session.

Smoking is not permitted in any area in this building.  We reserve the right to eject any person caught in violation of this policy.

Food and drink must not be placed on the pianos.

As a condition of your use of these rehearsal rooms, you agree that you will not use the room for any purpose that is unlawful.

WiFi

WiFi is available to our customers in our shop and practice rooms at no extra charge.

Terms of Use:

We cannot guarantee the WiFi service or the specific speed of the connection.  We accept no responsibility for any potential loss of connection.  We also have no control over information obtained through the Internet and cannot be held responsible for its content or accuracy. Use of the service is subject to the user’s own risk. We reserve the right to remove, block, filter, or restrict by any other means any material that, in our sole discretion, may be illegal, may subject us to liability. We may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong. As a condition of your use of these rehearsal rooms, you agree that you will not use the internet connection for anything which is illegal.

Damage & Theft

The customer making the booking is responsible for any damage to the room, property and equipment and will be charged for the replacement or repair.

We make every effort to ensure the condition of our practice rooms and pianos.  It is advisable that if you do discover any damage to the room or the pianos, to notify a member of staff as soon as possible.

Customers must not move the pianos under any circumstances.  If a piano needs to be repositioned, please ask a member of staff first.

Schott Music London and the practice rooms are open to the public.  Customers are responsible for the security of their own belongings.